Privacy Policy

Last updated: May 4, 2026

At Dormelio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

When you place an order or create an account, we may collect:

Full name
Email address
Shipping and billing address
Phone number
Payment information (processed securely — we do not store full card details)

Automatically Collected Information

When you visit our site, we automatically collect certain information including:

IP address and browser type
Pages visited and time spent on site
Referring URLs
Device type and operating system

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service requests
Send promotional emails (only with your consent — you can unsubscribe at any time)
Improve our website and product offerings
Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Shipping carriers (UPS, USPS, FedEx) to deliver your order
Payment processors (Stripe, PayPal) to handle transactions securely
Analytics providers (Google Analytics) to understand site usage
Law enforcement when required by law

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmissions. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications at any time
Lodge a complaint with a data protection authority

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.